Contact Care4AU

Choose what you need help with below. You can ask for yourself, a family member or someone you support. Requests are free to submit.

I need care or support

Tell us the kind of help you need and your suburb or postcode. You do not need to know the name of a service or your funding type. Care4AU replies by email only.

I want to list my service

Use the provider application to tell us about your business, services and locations. Have your business contact details ready. Please leave participant information out of this application.

I need to correct a listing or report a problem

Read how to report a concern. Include the page address and explain what needs correcting. For general website questions, use the form below. Care4AU replies by email only. Please do not send identity documents, NDIS numbers or medical records.

Helping someone else?

Check what the person wants and get their agreement before sharing their details. You can use your own contact information and explain your relationship in the request. Our coordinator guide and family and carer guide explain how to prepare.

What happens after I send a request?

Care4AU reviews the details you submit. Provider availability and response times vary, so submitting a request does not guarantee a match. You remain free to compare options and decide whether to use a service.

For help using the website, read our accessibility information. Care4AU is an independent directory, not an emergency response service.

Ask a website question

For help finding care, please use the support request above. This form is for website questions and listing corrections. Fields marked required must be completed. We will reply to the email address you provide; no phone number is needed.